What are the advantages of checking in online for my flight?

Checking in online for your flight offers several benefits:

• Save Time:
  • Avoid long queues: Skip the lengthy check-in lines at the airport
  • Faster security: Many airports have separate security lines for passengers who have checked in online.
• Choose Your Seat:
  • Preferential seating: Select your preferred seat in advance, ensuring a more comfortable journey.
  • Avoid assigned seats: If you don't have a preference, you can avoid being assigned an undesirable seat.
• Print or Save Boarding Pass:
  • Convenience: Print your boarding pass at home or save it to your smartphone for easy access.
  • Digital boarding pass: Many airlines allow you to use your mobile device to show the check-in counter your boarding pass.
• Manage Baggage:
  • Declare baggage: Indicate if you have checked baggage online, simplifying the process at the airport.
  • Baggage tags: Some airlines provide baggage tags that you can print at home, reducing waiting time at the airport.
• Stay Informed:
  • Flight updates: Receive real-time flight information and updates directly to your email or mobile device.
  • Important notifications: Be alerted to changes in your flight schedule or gate assignments.

By checking in online, you can streamline the check-in process, save time, and enjoy a more convenient and stress-free travel experience.

How do I transfer my booking?

To switch the traveler on your booking, you'll need to cancel your existing reservation and make a new booking under the correct traveler's name. Please note that airlines may have specific policies regarding cancellations and rebooking.

Can I change my booking to another airline?

Unfortunately, we can't change your booking to another airline. You'll need to cancel your current reservation and book a new ticket with your preferred airline. Please note that cancellation fees associated with your original booking will be charged. For low-cost airlines, contact them directly for changes. Full-service airlines have different policies based on your ticket type, but rebookings must be for the same traveler and airline. Keep in mind that there may be amendment fees from both the airline and OKSite.

What should I do if I miss my flight?

Unfortunately, there's no refund for missed flights. You'll need to book a new ticket. Some airlines may offer the option to pay a fee and be placed on the standby list for the next flight. If you anticipate a delay, contact us right away so we can assist you with your booking. A missed flight fee may be applicable.

How can I get a refund for a canceled or rescheduled flight?

If the airline cancels your flight or route and you're not satisfied with the alternative, we can assist you in requesting a refund. You will redeem your refund using the same payment method you used for booking. Please note that the airline needs to approve the refund.